FAQ

Questions practices ask us

Don’t see yours? Call 480-434-4222.

What is CoreDemarc?

A practice platform that runs your front desk calendar, phones, patient forms, documents and billing on a server in your office. It is made and supported by Mesa Geeks LLC.

Where is my data stored?

On a CoreDemarc server in your practice, or one Mesa Geeks hosts for you. Patient records are not stored in a shared public cloud.

Is CoreDemarc HIPAA compliant?

CoreDemarc is built for HIPAA-regulated practices, and Mesa Geeks signs a Business Associate Agreement. No software is compliant on its own: compliance also depends on your policies and training, and we help with both.

Do I have to change phone carriers?

Usually not. CoreDemarc connects to standard SIP phone systems, so most offices keep their numbers and desk phones.

Does it work with my EHR?

CoreDemarc works with OpenEMR today, including notes and plans of care. Ask us about other systems.

Does the AI send my patient data to the cloud?

No. The AI runs on hardware you control. It suggests and a person approves; it never sends, charges or changes records on its own.

Is there an AI receptionist?

Yes. When your team can’t answer, it picks up, takes the caller’s details or a voicemail, and sends your team a summary and a follow-up task. It runs on your own server. See how it works.

Can staff use it on an iPad or iPhone?

Yes. CoreDemarc works in the browser on desktop, iPad and iPhone.

How does my staff sign in?

From your office network or the practice VPN. CoreDemarc isn’t reachable from the public internet.

How much does it cost?

Pricing depends on offices, staff, phones and modules. Book a demo and we’ll send a written quote.

See CoreDemarc on a real phone call

A 30-minute walkthrough, set up for your office.